Frequently Asked Questions
Find answers to common questions about our products, ordering, and shipping
Orders are processed in 1–3 business days. Standard shipping takes 5–7 business days.
Visit the Forgot Password page and follow the steps.
Yes — a tracking link is emailed to you when your order ships.
Yes — create an account and contact us for wholesale approval.
Email: {{email_from_address}}
Phone: Contact us through the website
Phone: Contact us through the website
We accept Visa, MasterCard, American Express, Discover, and secure online payments.
Contact support within 48 hours with photos — we will replace or refund it.
Yes — refer to our Return Policy page for details.
Yes — as long as the order has not shipped. Contact support immediately.
Yes — international shipping is available on most items.
Still Have Questions?
Our team is here to help you with any questions about our products or services.